Frequently Asked Questions

  • To create a listing, log in to your account then navigate to the "Sell" section. Follow the prompts to provide details about your item, including title, description, price, and contact information. Ensure that you are listing complies with our posting guidelines.

  • Write sort ad details about your product and you can write  description includes key details about your item in description box, such as its condition, features, and specifications. Be honest and transparent to build trust with potential buyers. Including clear and high-quality photos can also enhance your listing's appeal.

  • You can re-edit or delete your listing by logging into your account and accessing the "My Listings" or "Manage Ads" section. From there, you can make changes to your existing listings or choose to remove them if the item has been sold or is no longer available.

  • Our platform is offering free and pay functional listing options. The availability of free or paid posting depends on the category and additional features you may want to include in your listing. Please review our pricing information to understand the costs associated with different listing options.

  • Interested buyer can reach you through the contact information that you provided in your listing. We recommend using a secure and convenient method of communication on our platform. Be responsive to inquiries and provide additional information or clarification as needed to facilitate a smooth and safety transaction.

  • Do not post duplicated ads and false information.

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  • To find a specific item, enter relevant keywords, categories, or filters into the search bar. Browsing function also provided through categories to discover items of interest. Refine your search by location, price range, and item condition within the filters.

  • “Thaizzle’ currently do not provide intermediary services for payment transactions. Buying and selling products is an agreement between both parties of seller and buyer. Please be careful about giving out personal information for your safety. We are strongly recommend our user of safety in first priority.   During the process of purchase, communicate with the seller through our messaging system, and suggested meet in public, well-lit places for in-person transactions. Avoid sharing sensitive information and be cautious of scams. Refer to our safety tips for more guidance.

  • If any suspicious listing or seller that you are inquiring, please notify our support team by reporting function. Provide detailed and clearly information about the issue, we will investigate and take appropriate action to maintain the integrity of our platform accordingly. 

  • Ask the seller for additional information, such as product documentation, receipts, photos or relevant supporting document.  If possible, meet in person to inspect the item before finalise the transaction. Exercise caution with high-value items and be aware of common scams to protect yourself from fraudulent activity.

  • "Top Ads" is a premium placement that boosts the visibility of your ad on our platform. It ensures that your ads appears at the top of relevant search results, making it more noticeable to potential buyer.

  • “Top Ads” Packages allow you to enhance the visibility of your ads by choosing from different options

  • Purchasing the “Top Ads” Package increases the likelihood of your ads being seen by more audience. “Top Ads” will draw more attention and likely to attract potential buyers, leading to faster and more successful transactions.

  • To purchase the “Top Ads” Package, log in to your account, navigate to the "Packages" section, and select the desired package. Follow the prompts to complete the payment process. You can start selecting the ads you want to feature as “Top Ads” once payment confirmed. 

  • The visibility of your ads as a “Top Ads” depends on the package you choose.

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